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Profiled Institutions

While researching for Critical Condition with Hedrick Smith, we criss-crossed the nation talking to regular people about their health care experiences. We also encountered many institutions at the forefront of American health care today. Use this resource listing to find out more about those hospitals, organizations, and clinics profiled in the documentary.

Center for Medical Consumers
237 Thompson Street
New York, NY 10012
Phone: 212-674-7105

Founded in 1976, the Center for Medical Consumers (CMC) is a non-profit advocacy organization active in both statewide and national efforts to improve the quality and availability of health care. The Center is committed to better-informed decision-making and maintains a free, publicly accessible medical library at 237 Thompson Street in Greenwich Village. HealthFacts, our monthly newsletter, makes a critical evaluation of the latest studies and medical advice.

Community Health Foundation
3945 E. Whittier Boulevard
Los Angeles, CA 90023
Phone: 323-266-4960

The Community Health Foundation's mission is to provide equal access to health care which is accomplished through a policy of providing health care services to anyone who comes to their facility regardless of their ability to pay.

Dartmouth Hitchcock Medical Center
One Medical Center Drive
Lebanon, NH 03756-0001
Phone: 603-650-7041

Dartmouth-Hitchcock, is Northern New England's most extensive health-care network and a leader in patient care, research, and education. The organization includes Dartmouth-Hitchcock Medical Center and Dartmouth Medical School, a nationally-recognized teaching hospital and medical school. They also have a long-term commitment to deliver advanced medical care to communities large and small. For example, our multispecialty practice group is the largest in the region, with medical offices and outreach services in more than 30 communities. And the innovative Dartmouth-Hitchcock Alliance is a collaborative alliance between ten community-based health-care organizations in New Hampshire, Vermont, and Massachusetts.

Health Priorities Group
2322 Sixth Street. Suite 103
Berkeley, CA 94710
Phone: 510-486-0626

For the last 10 years, we at the Bioethics Consultation Group have been helping health care organizations develop methodologies for decision making in managed care settings. We have found that use of our methodology can reduce the resources, time and energy involved in these decisions. In addition to savings, over time decisions are more consistent and organizations learn from them, reducing legal consequences and increasing fairness of case decisions.

Healthy Families Program
PO Box 138005
Sacramento, CA 95813-8005
Phone: 1-888-747-1222

The Healthy Families Program is low cost insurance that provides health, dental and vision coverage to children who do not have insurance today and do not qualify for no-cost Medi-Cal. Parents, legal guardians, stepparents, foster parents or caretaker relatives may apply for insurance for a child. Only the parent's income will be considered. If you are a legal guardian, stepparent, foster parent or caretaker relative who lives with a child, your income will not be used to qualify the child for the Program. If you are age 18 and under, you may qualify to apply for your own insurance if you meet the income requirements.

Hendrick Public Health Center
1242 North 19th Street
Abilene, TX 79604
Phone: 915-670-2213

Hendrick Health Systems, in the year 2000, will be a financially stable, regional health and medical system providing quality comprehensive services with optimal outcomes that meet the evolving needs of the citizens of the Big Country, maintaining a safe and productive work environment for our employees and physicians. The mission of Hendrick Health System and Hendrick Medical Development Corporation is to be a community and regional health system by: Promoting the mental, spiritual and physical health of area residents.

Institute for Healthcare Improvement
135 Francis Street
Boston, MA 02215
Phone: 617-754-4800

The Institute for Healthcare Improvement (IHI) is a Boston-based, independent, non-profit organization working since 1991 to accelerate improvement in health care systems in the United States, Canada, and Europe by fostering collaboration, rather than competition, among health care organizations. IHI provides bridges connecting people and organizations that are committed to real health care reform and who believe they can accomplish more by working together than they can separately.

Intermountain Health Care (IHC) 36 South State Street
Salt Lake City, UT 84111
Phone: 801- 442-2000

Intermountain Health Care (IHC) is a charitable, community-owned, nonprofit health care organization serving Utah and Idaho. Doctors, hospitals and health insurance plans work together for high quality care at a low cost. IHC is a charitable, community-owned, nonprofit health care organization based in Salt Lake City that serves the health needs of Utah and Idaho residents. The IHC system includes health insurance plans, 22 hospitals, clinics, and affiliated physicians. Last year, in 133,000 cases, IHC hospitals and associated clinics provided more than $33 million in charitable assistance. A central part of IHC's mission is to provide quality medical care to persons with a medical need, regardless of ability to pay. IHC's site provides links to and contact information for all service locations in Utah and Idaho

Kaiser Permanente
National Headquarters
Oakland, California

Kaiser Permanente is America's largest not-for-profit health maintenance organization, serving 8 million members in 11 states and the District of Columbia. An integrated health delivery system, Kaiser Permanente organizes and provides or coordinates members' care, including preventive care such as well-baby and prenatal care, immunizations, and screening diagnostics; hospital and medical services; and pharmacy services. As a not-for-profit organization, we are driven by the needs of our members and our social obligation to provide benefit for the communities in which we operate, rather than the needs of the shareholders.

Social benefit activities include assistance to the uninsured and special populations; teaching new health professionals; demonstration of new delivery and financing methods into the health care arena at large; and through our clinical research efforts, developing and sharing better ways to care for patients.

LDS Hospital
8th Ave. & C St
Salt Lake, City, UT 84143
Phone: 801-408-1100

LDS Hospital is a service of Intermountain Health Care-a charitable, nonprofit, community-owned health care organization based in Salt Lake City that serves the health needs of Utah and Idaho residents. The IHC system includes 22 hospitals, clinics, home health agencies, women's centers, drug dependency units, affiliated physicians and health insurance plans. The mission of IHC is to provide quality medical care to all people, regardless of ability to pay. LDS Hospital has earned international renown for clinical expertise and research in cardiology, pulmonology, oncology, trauma, organ transplantation and medical informatics. With 520 beds, LDSH is the largest hospital in the Intermountain West. It serves as a major referral center for six states and more than 75 regional health care institutions, and sponsors extensive educational programs.

H. Lee Moffitt Cancer Center
12902 Magnolia Drive, Suite 2190
Tampa, FL 33612
Phone: 813-972-4673

The Florida Legislature created Moffitt Cancer Center with the intent that it would strive to become a National Cancer Institute-designated Comprehensive Cancer Center; a statewide research institute; a national resource for basic research, clinical research, and multi-disciplinary approaches to patient treatment; and a community resource through outreach and communications efforts.

Mount Sinai Hospital
1 Gustave Levy Place
New York, NY 10029
Phone: 1-212-241-6500

Mount Sinai is now New York's most modern hospital, it began back in 1852. Since that time, we have believed that medical excellence requires both scientific expertise and respect for the patient as an individual. From that simple ideal has emerged a long tradition of excellence in meeting the total medical needs of our patients; from newborns to the very old; from preventive medicine to life-saving emergency care. As a major academic health sciences center, Mount Sinai is more than a renowned hospital; it is also one of America's premier medical schools, with many outstanding residency and fellowship programs, as well as world-famous research facilities where medical breakthroughs and advances are commonplace.

Bureau of TennCare
729 Church Street
Nashville, TN 37247
Phone: 615-741-0213 or 1-800-342-3145

The Bureau of TennCare is responsible for the administration of the TennCare and TennCare Partners programs, a managed care system that provides health care benefits including mental health and substance abuse services. TennCare covers approximately 1.3 million Tennesseans, including those who are Medicaid eligible, along with uninsured and uninsurable populations. Services are provided through managed care organizations and behavioral health organizations under contract with the state. TennCare participants may choose from managed care plans in their geographic area. Participants above the poverty level pay premiums, co-payments and deductibles on a sliding scale based on income. Each health plan is monitored by the TennCare program to make sure that established guidelines for quality health care are followed.

University of California at San Francisco
Institute for Health Policy Studies
3333 California Street
San Francisco, CA 94143
Phone: 415-476-5747

Patient care services are offered at four main sites in San Francisco: UCSF Medical Center, UCSF/Mount Zion, San Francisco General Hospital Medical Center and Veteran's Affairs Medical Center.

University of Colorado Health Sciences Center
4200 E. Ninth Avenue
Denver, CO 80262
Phone: 303-372-0000

The University of Colorado Health Sciences Center is the major health research base in Colorado. The entire University of Colorado Health Sciences Center is committed to our community's well being. We are proud to provide you with health education and programs at little or no cost, as less than 10 percent of our programs are funded by the state. We rely primarily on private donations, research and training funds, student aid and gifts to develop our services, including this Web site. Their web site provides a complete list of hospitals, centers and institutes for specific healthcare needs along with a referral service helping you locate specialists and find information about specific clinic services.

University of Kentucky Chandler Medical Center
A-301 Kentucky Clinic
Lexington, KY 40536
Phone: 859-323-5126

Established in 1957 the mission of the University of Kentucky Chandler Medical Center if to help people of the commonwealth and beyond to gain and retain good health through creative leadership and quality initiatives in education, research, and service. Our vision is to become a top 20 academic health center recognized nationally and internationally for excellence in teaching, research and patient care.

University of Louisville School of Medicine
3807 Elmwood Avenue
Louisville, KY 40207
Phone: 502-895-9761

The University of Louisville School of Medicine has a mandated statewide mission to meet the educational, research, and patient care needs of the Commonwealth of Kentucky, within the resources available, and to cooperate with other Health Sciences Center schools and colleges in educating health care teams. The educational program is designed to train physicians who are sensitive to medical ethics and who will meet the diverse health care needs of the Commonwealth of Kentucky. This is best accomplished by admitting and training students and residents who will ultimately provide an appropriate mix of generalist and specialist physicians. The desired outcome is to retain a high percentage of these physicians to practice in Kentucky, with particular emphasis on placing generalist physicians in underserved areas. The discovery of knowledge is fostered through a program of basic biomedical and clinical research, with focused areas of excellence. Coupled with this effort is the training of future scientists through a variety of doctoral and postdoctoral programs in biomedical research. Patient care activities include providing comprehensive care to the medically underserved population of Louisville and Jefferson County, Kentucky, and the surrounding areas, and serving as the tertiary care center for the region, including western Kentucky.

Vanderbilt University Hospital
1211 22nd Avenue South
Nashville, TN 32732
Phone: 1-615- 343-7464

Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and the education of health care professionals. Its reputation for excellence in each of these areas has made Vanderbilt a major patient referral center for the Mid-South. Vanderbilt University Hospital, supported by respected, research-based medical and nursing schools, delivers both routine inpatient care and highly specialized medical treatment and surgical procedures. The Hospital is also home to the region's only Level I Trauma Center and most comprehensive Neonatal Intensive Care Unit.

Veterans Affairs Medical Center Lexington Kentucky
2250 Leestown Road
Lexington, KY 40511
Phone: 859-233-4511

The Lexington VA Medical Center is a modern health care facility. There are two divisions, one on Cooper Drive and one on Leestown Road, in Lexington, KY. The Leestown Division is five miles away from the Cooper Drive Division. The Lexington VA Medical Center offers both inpatient and outpatient treatment. The medical center also has an outreach program for veterans living in east, central, and south-central Kentucky. Several sites are visited on a regular basis by the mobile clinics to provide general medical services. Additionally, in summer 2000, an outpatient clinic will be opened in Somerset, Kentucky. The medical center has approximately 150 hospital beds (medicine, surgery, acute psychiatry, neurology, rehabilitation, and intensive care) and 100 nursing home beds. The more than 1,300 staff members employed at the medical center are dedicated to providing quality care to veterans. There are over 200,000 outpatient visits and over 5,900 inpatient visits each year.

Winthrop University Hospital
259 First Street
Mineola, NY 11501
Phone: 516-663-0330

To underscore its deep commitment to maintaining the health of the community, Winthrop offers a wide variety of health information/education programs and services, screenings and support groups.

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